I went with a chain store to get my carpeting. 15 months free financing....they had me. Problem is, the service is questionalbe to say the least. When the carpet was installed, the installer asked for a labor fee (which hubby didn't have at the time). Thing is, he wasn't told that it was supposed to be part of the financing total.
Check voided, problem solved.
Installer didn't have the metal strips to lay between the carpeting and linoleum (or whatever you call it these days). Wouldn't be a problem except there isn't enough coverage over the linoleum or sub floor. NOT FINISHED! The installer says my husband can go to the hardware store and get the strips.
I call the store. Again. They can get the strips in sometime next week, plus the cost of the materials and probably labor. After debating this, I decided that it's best hubby finish the job.
Moral of the story: Go with the local carpet dealer you know and trust to stand behind their product and labor.